We support each other on a day-to-day basis in the work that we do in order to improve relationships and improve lives.
Diane has a first class honours degree in Social Policy, a diploma in Criminology and achieved certification in Leadership and Management. Diane trained and qualified as a mediator over 15 years ago and has a proven track record of professional expertise. Over the course of her career she has mediated hundreds of cases with positive outcomes, with experience in a wide range of practices: community, inter-relationship, additional support needs, workplace, common-repairs and complaints management. She is also an experienced mediation trainer and has supported and supervised other mediators. Diane leads on the development, delivery and management of the SCCR and is committed to developing collaborative and supportive relationships to ensure the SCCR as a national initiative, brings about positive change for families and young people across Scotland.
Yvonne studied International Business with Languages at Edinburgh Napier University and has worked in a variety of roles since then. Now, after four years of working in the tourism industry, Yvonne is delighted to join the SCCR team as the Marketing & Events Organiser (Maternity Cover). In this role she will continue to deliver events across Scotland as a means of early intervention which improves relationships and lives, and ultimately reduces youth homelessness. She will also support with the development of digital campaigns and social media channels to raise awareness of the SCCR, and feed into the overall marketing strategy.
Caroline studied Psychology at Queen Margaret University with a key interest in counselling. She has also worked as a young person befriender, building confidence and interpersonal skills. Caroline first joined the SCCR as the administrator where in a very demanding role she honed her skills to provide support to the line management and team in the development of the SCCR services. In March 2015 Caroline successfully progressed into the current role of SCCR Events’ Organiser. In this role Caroline is looking forward to continuing to deliver events across Scotland as a means of early intervention which improves relationships and lives, and ultimately reduces youth homelessness.
Rachel completed her BA (Hons) Journalism degree at Edinburgh Napier University in 2019 with experience in a variety of media. During this time she interned with Edinburgh School of Art as a Communications Assistant and was asked to return full-time upon completing her studies. She then went on to write for a newspaper in the North of Scotland before returning to fulfill the role of Digital Media and Communications Officer. Having interacted with the Cyrenians team at the Bathgate hub for a university assignment and remembering it as a fond experience, Rachel knew that she wanted to join the SCCR team when the opportunity arose. She is thrilled to be part of the team and is keen to create engaging content and campaigns, interact with the Cyrenian’s SCCR community via social media, and promote the incredible digital resources. Rachel believes in applying compassion and integrity to her work.
Duncan is a qualified trainer and has worked in a variety of roles within the third sector for many years, working and managing projects related to the employability of ex-offenders and young people at risk of offending. Duncan’s last position saw him involved in workforce development, designing and delivering staff development programmes and performance management workshops. As the SCCR’s Trainer, Duncan delivers Conflict Resolution training to those who work with young people and families and to young people and families across Scotland.
Andrew is a mediator and has worked with young people and their families for the Cyrenians Mediation & Support Service in Edinburgh. Andrew has also worked in community mediation, landlord/tenant mediation, workplace mediation and in the small claims court at Glasgow Sheriff Court. Following completion of an LLB in Law, Andrew completed his MSc in Mediation and Conflict Resolution at Strathclyde University. In his role with SCCR, Andrew inputs his conflict resolution experience to the SCCR resources and events, and also delivers training throughout Scotland to young people, parents/carers and professionals
Drew is Managing Director of Drummond International, a family owned Leadership Consultancy business which helps individuals and organisations deal with change, culture and conflict. He is highly regarded for his coaching, interpersonal skills and work in mediation. His experience spans from the shipping industry, to the not-for-profit sector with Columba 1400 through to the public sector working in residential child care. These experiences have helped him and those with whom he works to realise the importance of values led leadership.